- Reviews -

New York, New York!

★★★★★
5 5 1
New York, New York! Very excited and grateful to the team of First Class Experience Aruba for the great service and helping me get to the VIP lounge from check-in literally in less than 15 minutes. New York, see you soon!

Great Service!

★★★★☆
4 5 1
The best Airport VIP service. These people take care of everything at the airport when you travel. Thanks Nadine Daryanani for this wonderful gift!

Unique Experience

★★★★★
5 5 1
Shout out to my airport assistants from First Class Experience Aruba for taking care of us while departing. Such an awesome service and very unique!! Nereyda and Daisy you are the best!!

Your staff saved the day, Thank you!!

★★★★★
5 5 1
My husbands parents were travelling home to Venezuela earlier this month. and we arranged for First Class Aruba to help them during their stop over in Aruba where they would have to go through immigration and transfer to another airline. My father-in-law has poor vision and the flight was delayed, so we were nervous about them catching the next flight on time. Your staff was absolutely amazing as they greeted my in-laws at the gate with a wheelchair, helped them with their luggage, made sure that they got through immigration quickly, and got them to their connecting flight on time. My in-laws, who were extremely nervous, were put at ease immediately upon meeting your Spanish-speaking staff, and they couldn't say enough about how wonderful the experience was. There were so many little extras that we didn't expect - such as calling the connecting airline to make sure they knew that my in-laws would be arriving, expediting the immigration process, and escorting them all the way to the door of the airplane. I can't say enough how grateful I am for the service you provided. Not only did my in-laws make it to their connecting flight on time, they also felt relaxed and deeply relieved during the entire process. Thank you!

Mr.

★★★★★
5 5 1
While vacationing in Aruba, we had an unexpected and uncomfortable experience. The management of the entity apologized , provided a very nice dinner and then provided us with the services of First Class . We had never used this type of service nor did we even know about it. We were driven to the airport in a luxury sedan and met at the door of the terminal by two First Class staff members - Ms. Evelyne Wong and Aldrick. Aldrick took our bags and passports - checked us and our bags in, while Evelyne explained the process. We then escorted through Aruba customs- by passing all lines, escorted to American customs and they waited for us on the other side of USA customs. We were then escorted to the VIP lounge and provided drinks. Both Evelyne and Aldrick were extremely helpful, professional, friendly and knowledgeable. Quite a pleasant experience ! We would highly recommend their services. Thank you.

The best ever!

★★★★★
5 5 1
We were staying at the Ritz this past week. My husband and I were having a snack in the club and walked in was Steven with First Class with a big smile and approached us about the service. Steven is such a nice guy. He was most knowledgeable about what First Class offers and why we should use the service. My husband and I agreed that we would. From there everything with departing was beyond EASY!!!! We breezed through lines and did not wait. Steven knew all of the gate agents and security. Never again will we go back and not use the service. Make the end of your trip as great with the use of First Class Aruba and Steven!

Mr.

★★★★★
5 5 1
My family and I used your airport service for our recent trip to Aruba (February 2017). Aldrich, Steve, and Daisy were very helpful and courteous to my wife and I, and especially to our small children. We will definitely use your service again. WE look forward to see you next year.

“This service is fantastic!!!!!

★★★★★
5 5 1
“This service is fantastic!!!!! True VIP treatment and incredible hosts that zoomed us through all the airport lines in no time at all. Somehow, you make the airport FUN!! I love the vip lounge as well. Huge thank you to Daisy and Steve, you are true customer service champions. I'm your new biggest fan. “

Felt like a Queen

★★★★★
5 5 1
I was fortunate to have won a raffle on a FAM trip to experience this First Class Experience Aruba. My first ever Airport VIP service.The guy really took great care of me....He knew what he was about.Highly recommend their services.

“Arrival VIP service was amazing.

★★★★★
5 5 1
The attendants held a sign with our name right as we got inside the airport. We passed many people using a separate lane, ushered to the customs/immigration counter for a quick passport check, then were whisked off to a lounge to relax, drink and have a snack while we waiting for them to retrieve our luggage. They escorted us to our transfers, and off we went. The Departure VIP experience was just as great! They waited for us at the Delta check in desk. They ushered us through the priority lane to check our luggage. We then bypassed all those in the security line and made our way through promptly. We had to retrieve our luggage and clear US Customs. They aren't allowed to escort us there, but it wasn't a problem. We are Global Entry so we breezed through that line only to find the attendants waiting for us on the other side. They escorted us to a nice lounge with food and drinks to wait for our flight. You have to be mindful of the time as there are no boarding announcements. But you have to be mindful anyway, so may as well use the comfy lounge to pass the time. Definitely a nice service!

The most awesome service ever!

★★★★★
5 5 1
I cannot express how wonderful this service is! My husband and I traveled to Aruba for my best friend's wedding, and my Virtuso travel agent was able to arrange the VIP service for us both from and to the Airport. The service is the best anywhere! Steven was like a gift from above! His warm and professional attitude made the trip for us. I sincerely hope that VIP sets up shop in many countries, and soon! I will use them everytime I come to Aruba and have already recommended them to my friends and informed my travel agent! Thank you so so much! You're the best!

“Totally awesome and worth every penny!

★★★★★
5 5 1
“Totally awesome and worth every penny! Aldrich (our rep) was professional and courteous. If you've ever traveled to Aruba before, then you know the departure process can be "trying" to say the least. This was a true "fast track" experience. Highly recommended! Above and beyond our expectations! Thank you very much!! “

“Loved breezing through the Aruba airport with the VIP service

★★★★★
5 5 1
“Loved breezing through the Aruba airport with the VIP service to connect to and from our Air Canada flights. Fab service from Aldrich, Steve and Daisy scored us more Aruba beach time vs waiting in line time! “

“I absolutely loved everything about First Class Aruba

★★★★★
5 5 1
“I absolutely loved everything about First Class Aruba but I have to say it was mainly because of our host Aldrich Chayoung. He was professional and really made the entire experience spectacular. He went above and beyond any of our expectations and we will be back again and again.”

“I absolutely loved everything about First Class Aruba

★★★★★
5 5 1
“I absolutely loved everything about First Class Aruba and we will be back again!”

“This experience was absolutely incredible.

★★★★★
5 5 1
“This experience was absolutely incredible. I always get nervous going through customs and they made it such an easy process. Everyone was welcoming and extremely friendly. 10/10 would recommend this to anyone traveling to Aruba!! “

I don't want to tell you this ....

★★★★★
5 5 1
But this is the BEST purchase you can make on this island! I don't want to tell you because I'd like to keep it a TOTAL SECRET! Steve Fuentes is absolutely wonderful. Steve - you had better make time for us when we return, because I know this awesome review is going to make you FAMOUS! We can't wait to use this service again upon our return to the island. It is so very worth it to skip the lines and be treated like royalty. Thank you!

Fabulous Service -- Worth Every Penny !!

★★★★★
5 5 1
We have used First Class Aruba twice now, once at Thanksgiving 2017 and then again in January 2018. Wow, what a fabulous service! Steve was our guide both times -- very professional, knowledgeable and helpful. The First Class Aruba service shaved at least one hour off of the whole customs and immigration process at AUA, which was not only amazing, but allowed us more fun time in Aruba! We cannot think of going through the airport process at Aruba ever again without First Class Aruba. Highly recommend this fantastic service enhancement. Ron & Jill

Worth every penny!

★★★★★
5 5 1
We engaged with First Class Aruba for our departure on a Saturday. Our driver Jonathan met us on time at the resort and was friendly and engaging. We were met curbside at the airport by Ruby and Steve who were so gracious and kind. They moved us right along and gave us instruction every step of the way. The lines were unbelievable!!!! But Ruby and Steve moved us to the front of every line and instructed us on the brief moment when we had to navigate through customs without them. It was like they parted the Red Sea for us as we walked right through the sea of humanity. We hesitated to make eye contact with any one as we could only imagine their annoyance having stood there for an ungodly amount of time and we just whisk right by them. Ruby and Steve escorted us to the VIP lounge, got us something to drink, gave us a few last set of instructions and they were on their way. It was one hour from the time we were picked up at the Ritz to our sipping on water in the lounge. One hour!!!! A couple we met at the resort were on our flight home and it took them over two hours to get through the lines, not including travel to the airport. Ease and peace of mind is worth every penny!

Outstanding Service

★★★★★
5 5 1
We booked our Saturday departure with the VIP Service and it was FABULOUS! Joshwan & Ruby were our Hosts and they did an excellent job escorting us through all the lines. The time we saved was amazing. We definitely would book again and recommend this service to anyone if they are leaving at high peak periods. Thanks again for swiftly escorting us through everything and having our departure from Aruba an experience we will remember.

Beyond our expectation!

★★★★★
5 5 1
They are the best ! As we departed the airplane in Aruba, we were met by First Class representative! She escorted us to a private VIP lounge where we were offered snacks and beverages while they retrieved our luggage. Then we were escorted to a private SUV transport to the Marriot! Departure was beyond our expectations!! First Class VIP transport to airport where we were met by Steve who handled everything seamlessly. We walked to front of the line at check points. Departure from Aruba would have taken hours, but we thru in 45 minutes or less! Only to again wait comfortably in another VIP lounge until we boarded the plane for NY!

Amazing Service!

★★★★★
5 5 1
In the past, we have endured the 2-3 hours that it would take to check our bags, go through both Aruba and U.S. Security as well as U.S. Customs & Immigration.... But no more -- First Class Experience Aruba is a savior ! We have used this service three times now (NOV, JAN & FEB) and plan to use them again at the end of March. Steve, the First Class Aruba representative that we have had all three times so far, is phenomenal -- professional, friendly & effective. We now have more time to spend on the beach and the hotel rather than in long lines at the Aruba airport. Thank you First Class Experience Aruba !! Ron & Jill

Super VIP service!

★★★★★
5 5 1
Thank you for the amazing speedy service! Usually it takes 2 hours to get to the gate on a busy Saturday at the Queen Beatrix Aruba International Airport and we were escorted within 25 minutes! Excellent customer service! Carolina Bocanegra bo tawata super awesome! Will definitely recommend to everyone! Thank you Milly Paskel and Zoraida for the last minute arrangements!

I want to keep it a total SECRET

★★★★★
5 5 1
Steve Fuentes is so wonderful - you better make time for us when we return, Steve, because I know this review is going to make you FAMOUS & in great demand! So wonderful to NOT have to stand in line time after time during the arrival and departing process. See you again soon!

Loved breezing through the Aruba airport

★★★★★
5 5 1
with the VIP service to connect to and from our Air Canada flights. Fab service from Aldrich, Steve and Daisy scored us more Aruba beach time vs waiting in line time!

We’d love to hear your thoughts on our service. Please let us (and others) know about your Aruba VIP Experience!

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