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- Reviews -

VIP Fast Track Only Way to Go

★★★★★
Arrived at Reina Beatrix Airport, immediately greeted by our VIP Meet & Greet Guide (Rushaline [spelling off, apologize]). She was amazing. Our name was prominently displayed and found her easily. She took charge of our luggage right off the bat and guided us through the customs and arrival process efficiently and quickly. Once through governmental processes, she connected us with our AmStar Representative and private transport. We were given our return information at that time as well. Departure from Riu: Our driver from AmStar was right on time, assisted with the luggage and away we went. The vehicle was brand new and the driver was professional and courteous. Once we arrived at the airport, we were greeted by our VIP Experience guide, Gerard Halley (highly recommend this gentleman). He was extremely efficient and professional and whisked us through everything and got us to US Customs in a very short time. The fast-track process is truly fast. We were thorough in no time at all and if it had not been for Gerard would have been waiting in lines forever it seems. Gerard was patient, helped with an app to facilitate our trek through the process, and delivered us to the VIP Lounge faster than fast. Note: if there are no receptionists at the VIP Lounge when you get there, make sure you ask your VIP Guide for a card or something. After Gerard saw us settled and left, we took turns exploring the various shops located near our gate. My husband returned to the lounge with no trouble, but there was some confusion about my getting back in. Snacks and beverages were adequate at the Lounge as we did not want to stuff ourselves since we had dinner waiting on the flight back home. Great Service and when we travel, we will look for this service as it made the trip much more enjoyable!
- Kathy M

5 stars are not enough I give it 10

★★★★★
First class vip makes your vacation first class compleat. It’s just an outstanding service worse every penny spend. My family and I can only say thank you so much.
- Michael Fleming

Excellent Service

★★★★★
Thanks for an amazing experience during a holiday weekend. Kevin was my host and was excellent. I was grateful to not have to wait in line like my previous experiences. I made it through the process in 20 minutes. A great experience overall.
- Anthony Salina

The ABSOLUTE BEST!!!!!

★★★★★
I highly recommend First Class Aruba!!! Hands down the BEST SERVICE.. Steve & Stephanie were super helpful and extremely sweet!!! I will forever use this service when departing our HAPPY PLACE!!! It definitely eases the pain when we are headed home.. The entire experience is like nothing I have experienced before... Traveling with small babies this sure is a life savor!!!! I will even use when its just me and my husband... This was our second time using Aruba First Class and will not be our LAST!!! Thank you First Class Aruba for such an enjoyable departure, xoxo Trish
- Trish Calabrese

Fantastic

★★★★★
Gianelly (I hope the spelling is correct, if not please forgive me) was awesome. I have back problems and she could tell that I was in distress. She was willing to give me time to rest as needed. My back pain was the main reason I used the service. I am so grateful that First Class Aruba was available because I would not have been able to stand in those lines. Worth every single dime!
- CG

Fantastic Experience

★★★★★
The entire experience was perfect - from the arrival and departure services to the car service to/from the hotel. Will definitely use the entire service again and would highly recommend it to anyone traveling to or from Aruba. Having been to Aruba several times before, this is the only way to go!
- Mary Gatsch

Great Service

★★★★★
Gina was so personal and professional, explaining everything along the way.. It was a great way to end our vacation. This service is the best and you guys are top-notch!
- Donald S.

Great Servce

★★★★★
Emily provided exceptional service to expedite our departure and lines. Thanks for a well done job.
- Yergan C. Jones

Fantastic Experience - WONDERFUL staff!

★★★★★
My wife, my 2 daughters and I were in line to leave AUA back to the USA. We saw a representative from First Class Experience Aruba and enthusiastically accepted the invitation to use their services - and HOW FORTUNATE we did! Due to a computer glitch, my older daughter's flight ticket home was corrupted, preventing her boarding pass from being read at the initial security checkpoint. The staff at First Class assisted us in working with the ticket agent to resolve this issue, staying with us the entire time. Once the issue was resolved, they whisked us through the numerous checkpoints, saving well over an hour and getting us to the gate well before boarding. Throughout the whole process, they were incredibly friendly and helpful, communicating the issues between several staff members to optimize our progress from the ticket desk to the gate. Specifically, Jeanne-Beneth, Rucheline and Alvaro went above and beyond to make sure things went very smoothly despite the airplane ticket issues. In sum, the efforts by these wonderful people made every penny of the cost of the First Class service well worth it! Will DEFINITELY use First Class when we return to Aruba!!
- Paul Dicker

Well worth ever dollar

★★★★★
Beyond my expectations! My 16 yr old daughter & I were traveling back to the US and on Saturday (what was I thinking). I found out about First Class and was skeptical being from NYC but it was worth every penny! When we arrived to the airport during our assigned time it was mere chaos, once we were greeted by Aaliyah she took every anxiety we had away. Thank you a million times for your amazing service and we will see you next summer!
- Stephanie15

Well worth ever dollar

★★★★★
Beyond my expectations! My 16 yr old daughter & I were traveling back to the US and on Saturday (what was I thinking). I found out about First Class and was skeptical being from NYC but it was worth every penny! When we arrived to the airport during our assigned time it was mere chaos, once we were greeted by Aaliyah she took every anxiety we had away. Thank you a million times for your amazing service and we will see you next summer!
- Stephanie15

Absolutely the BEST Service!!

★★★★★
Miryam provided us with PHENOMENAL service!! It was amazing to get through all of the checkpoints and lines with ease. Thank you Miryam! 🙂
- Eleanor Phiffer

It was the BEST!!

★★★★★
We haven't traveled on a Saturday for years. When we arrived in Aruba we were discussing our departure with friends and we heard Saturdays are very, very busy. So we decided to book First Class Experience Aruba. When we arrived it was a madhouse, long lines, lots of people, and hot inside the terminal because of such a crowd. We arrived a few minutes early, but shortly our wonderful Hostess, Weslyn, was there. We couldn't believe it, we walked past everyone right to the front. Weslyn was wonderful, considerate, professional, and glided us right through. What would have taken over 2 hours took us 30 minutes. She escorted us to the lounge and from there we relaxed and waited for our flight. It was a first time, First Class Experience for us and would do it again in a heartbeat. Don't hesitate - do this as a gift to yourself and ask for Weslyn in particular. Thank you sweet girl!!!!
- Sandy and Dennis Volpe

We love First Class

★★★★★
Wouldn’t even think of ever not booking First Class after yesterdays wonderful experience. So happy we did and Steve Fuentes was absolutely fantastic in making sure we zipped through Jet Blue by taking care of everything from meet to our VIP Lounge before the departure back to Boston with food, drinks and tv all part of the wonderful First Class experience. Everything was so comfortable and less stressful because of Steve and First Class. One thousands thanks to Steve. He himself is Fist Class!!!! Elaine & Mark Jefferson Boston, Mass
- Elaine & Mark Jefferson

Departure

★★★★★
I highly recommend this service and our escort Weslynn was fantastic! She was professional, very friendly and she really knew what she was doing! We will definately be using this service in the future. Lisa Howitt
- Lisa Howitt

What a great experience!

★★★★★
From the moment that we arrived at the airport Kimberly and Alvaro treated us like king and queen! First I forgot my phone in the taxi, that brought us to the airport, and Kimberly took care of it while I panicked! She called my phone and got it back so fast! From that point to getting us to our gate was maybe 30 minutes, if that! Then took us to the fabulous VIP room for free drinks and lunch and comfortable chairs until our flight was ready to go. And that was on a weekend!. We also had global entry which I recommend highly. Thank you Kimberly and Alvaro for the great experience. My husband does not like to spend money but said he will do First Class Aruba every time from now on!
- Teresa Kleffel

What a great experience!

★★★★★
From the moment that we arrived at the airport Kimberly and Alvaro treated us like king and queen! First I forgot my phone in the taxi, that brought us to the airport, and Kimberly took care of it while I panicked! She called my phone and got it back so fast! From that point to getting us to our gate was maybe 30 minutes, if that! Then took us to the fabulous VIP room for free drinks and lunch and comfortable chairs until our flight was ready to go. And that was on a weekend!. We also had global entry which I recommend highly. Thank you Kimberly and Alvaro for the great experience. My husband does not like to spend money but said he will do First Class Aruba every time from now on!
- Teresa Kleffel

VIP made my departure from Aruba A Pleasant Experience

★★★★★
Great Experience with Juriene, she got me thru The airport in 20 minutes and took me to the VIP Lounge. Will do it again soon.
- Kevin4959

Fantastic Service and Staff!

★★★★★
We used First Class Aruba for our departure from Aruba On Saturday 10/2/2021- Best decision!! Stephany met us At the gate and let us through the very crowed airport in Less than an hour. The crowds departing on that particular day were extremely heavy- there was a line just getting in the door to the airline check-in and the line for security was down the entire hallway. We bypassed all of the lines, went through Global Entry, and were in the VIP lounge in 50 minutes. It was unbelievable! We normally plan on Spending over 2 hours even with the global entry. This Company is outstanding! Professional experts who know Exactly how to handle the crazy Aruba Airport! I highly Recommend the service to Anyone who typically departs On a weekend. It’s worth every penny!
- Heatherj71100

First Class Experience

★★★★★
While we have been to Aruba many times, this is the first Time we used First Class- and it was an excellent Experience, Both arriving and departing. We had the pleasure Of meeting Steve on the way in, and Charlton on the way out. Both were friendly and professional as they helped us fly through The airport. We definitely hope to work with them again On our next visit to Aruba.
- Drdavidg22

Enjoyed

★★★★★
Nice way to finish a nice trip to Aruba. Our representative was very personable and helped Us through a busy airport during the pandemic.
- Brian_A

Perfect Way To arrive

★★★★★
1 st timers….Nobody in line bur just to sail right through was a great experience. I was an escort for Air General briefly. Our escort was cool, calm and fabulous! Great experience.
- Penelope_W

Top Notch service

★★★★★
MY husband and I booked this company for our arrival Into Aruba, the Experience was top notch and the service impeccable. We were met at the arrivals area by Stephany she immediately welcomed us, Took our paperwork and passports and navigated us through all the lines at the airport. We only needed to follow her and she did the rest. Very professional and very friendly when we saw the line that we were able to bypass with this service, we realized our money was well spent! Once through, Stephany escorted us to Our driver who then took us to our hotel. After hearing some horror stories about departure on a weekend, we last minute called to see if they could host us for the departure and they were able to! They promptly picked u up at the hotel and brought us to the airport. When we got there and saw the chaos around us and the huge lines and tense travelers we knew we had made the right choice once again. This time we were met by Ana Patricia, she too was efficient and friendly, taking our papers and passports and leading the way. One again we bypassed all the lines as she took us through all the stops to get us to our departure gate. It was quick and seamless. This time around we were also able to wait for our Flight in the VIP lounge , here you can relax, eat some snacks and enjoy the bar. This is a GREAT service and well worth the additional money. Believe me when I tell you this service takes the stress away. We will always use this service when visiting Aruba.
- Luv2sitec

This is your sign to use First Class

★★★★★
I highly recommend their service to anyone traveling to Aruba. They make the arrival and departure process a breeze. All you have to do is show up and hand over the proper documentation and they will take care of the rest. Professional , patient and knowledgeable staff.
- Msdj121981

Gibelly was so helpful!

★★★★★
It was such a pleasure to have Gibelly guide me through the departure process. She made everything so easy and seamless. I’ll be recommending your services to all my clients. Thank you!!
- Arlene Hogan

Excellent experience

★★★★★
Outstanding experience with Liliana guiding me through the airport. It was well worth the price and will do it again on my next trip down. It made passing through Customs and Immigration very fast and easy. And the customer service was first class.
- Troy Clowdus

Excellent experience

★★★★★
I have used this service twice and both times felt it was well worth the cost. Extremely professional and made Customs and Passport control much more tolerable. I went straight to front of the line and passed through without delay or waiting in line. I will use them every time I fly to Aruba.
- Troy Clowdus

Worth it!

★★★★★
Steve and staff are definitely top notch! On our way into Aruba we were helped by an informative and friendly woman employee (I can't remember her name, I'm sorry). But definitely made our entry into Aruba smooth and our exit even smoother. Worth spending a little extra for peace of mind and convenience.
- Mrs. Samantha S.

Excellent Service

★★★★★
Booked the arrival and departure service and would 100% book again. Departure took 20 mins from arrival at the UA counter to sitting with a glass of wine in the VIP Lounge. Joshwin was very professional and courteous. Looking forward to using the service next year!
- Mr. Tangs

The right way to start- and end- a vacation

★★★★★
Thank you First Class Experience! We have used your service many times both as a couple and as a family. We appreciate your drivers and your comfortable cars whisking us from the airport to our hotel and then back to the airport after our time in Aruba has come to an end. Thank you for being there!
- Mrs. Barbara M.

We’d love to hear your thoughts on our service. Please let us (and others) know about your Aruba VIP Experience!

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