review

- Reviews -

New York, New York!

★★★★★
5 5 1
New York, New York! Very excited and grateful to the team of First Class Experience Aruba for the great service and helping me get to the VIP lounge from check-in literally in less than 15 minutes. New York, see you soon!

Great Service!

★★★★☆
4 5 1
The best Airport VIP service. These people take care of everything at the airport when you travel. Thanks Nadine Daryanani for this wonderful gift!

Unique Experience

★★★★★
5 5 1
Shout out to my airport assistants from First Class Experience Aruba for taking care of us while departing. Such an awesome service and very unique!! Nereyda and Daisy you are the best!!

Your staff saved the day, Thank you!!

★★★★★
5 5 1
My husbands parents were travelling home to Venezuela earlier this month. and we arranged for First Class Aruba to help them during their stop over in Aruba where they would have to go through immigration and transfer to another airline. My father-in-law has poor vision and the flight was delayed, so we were nervous about them catching the next flight on time. Your staff was absolutely amazing as they greeted my in-laws at the gate with a wheelchair, helped them with their luggage, made sure that they got through immigration quickly, and got them to their connecting flight on time. My in-laws, who were extremely nervous, were put at ease immediately upon meeting your Spanish-speaking staff, and they couldn't say enough about how wonderful the experience was. There were so many little extras that we didn't expect - such as calling the connecting airline to make sure they knew that my in-laws would be arriving, expediting the immigration process, and escorting them all the way to the door of the airplane. I can't say enough how grateful I am for the service you provided. Not only did my in-laws make it to their connecting flight on time, they also felt relaxed and deeply relieved during the entire process. Thank you!

Mr.

★★★★★
5 5 1
While vacationing in Aruba, we had an unexpected and uncomfortable experience. The management of the entity apologized , provided a very nice dinner and then provided us with the services of First Class . We had never used this type of service nor did we even know about it. We were driven to the airport in a luxury sedan and met at the door of the terminal by two First Class staff members - Ms. Evelyne Wong and Aldrick. Aldrick took our bags and passports - checked us and our bags in, while Evelyne explained the process. We then escorted through Aruba customs- by passing all lines, escorted to American customs and they waited for us on the other side of USA customs. We were then escorted to the VIP lounge and provided drinks. Both Evelyne and Aldrick were extremely helpful, professional, friendly and knowledgeable. Quite a pleasant experience ! We would highly recommend their services. Thank you.

The best ever!

★★★★★
5 5 1
We were staying at the Ritz this past week. My husband and I were having a snack in the club and walked in was Steven with First Class with a big smile and approached us about the service. Steven is such a nice guy. He was most knowledgeable about what First Class offers and why we should use the service. My husband and I agreed that we would. From there everything with departing was beyond EASY!!!! We breezed through lines and did not wait. Steven knew all of the gate agents and security. Never again will we go back and not use the service. Make the end of your trip as great with the use of First Class Aruba and Steven!

Mr.

★★★★★
5 5 1
My family and I used your airport service for our recent trip to Aruba (February 2017). Aldrich, Steve, and Daisy were very helpful and courteous to my wife and I, and especially to our small children. We will definitely use your service again. WE look forward to see you next year.

“This service is fantastic!!!!!

★★★★★
5 5 1
“This service is fantastic!!!!! True VIP treatment and incredible hosts that zoomed us through all the airport lines in no time at all. Somehow, you make the airport FUN!! I love the vip lounge as well. Huge thank you to Daisy and Steve, you are true customer service champions. I'm your new biggest fan. “

Felt like a Queen

★★★★★
5 5 1
I was fortunate to have won a raffle on a FAM trip to experience this First Class Experience Aruba. My first ever Airport VIP service.The guy really took great care of me....He knew what he was about.Highly recommend their services.

“Arrival VIP service was amazing.

★★★★★
5 5 1
The attendants held a sign with our name right as we got inside the airport. We passed many people using a separate lane, ushered to the customs/immigration counter for a quick passport check, then were whisked off to a lounge to relax, drink and have a snack while we waiting for them to retrieve our luggage. They escorted us to our transfers, and off we went. The Departure VIP experience was just as great! They waited for us at the Delta check in desk. They ushered us through the priority lane to check our luggage. We then bypassed all those in the security line and made our way through promptly. We had to retrieve our luggage and clear US Customs. They aren't allowed to escort us there, but it wasn't a problem. We are Global Entry so we breezed through that line only to find the attendants waiting for us on the other side. They escorted us to a nice lounge with food and drinks to wait for our flight. You have to be mindful of the time as there are no boarding announcements. But you have to be mindful anyway, so may as well use the comfy lounge to pass the time. Definitely a nice service!

The most awesome service ever!

★★★★★
5 5 1
I cannot express how wonderful this service is! My husband and I traveled to Aruba for my best friend's wedding, and my Virtuso travel agent was able to arrange the VIP service for us both from and to the Airport. The service is the best anywhere! Steven was like a gift from above! His warm and professional attitude made the trip for us. I sincerely hope that VIP sets up shop in many countries, and soon! I will use them everytime I come to Aruba and have already recommended them to my friends and informed my travel agent! Thank you so so much! You're the best!

“Totally awesome and worth every penny!

★★★★★
5 5 1
“Totally awesome and worth every penny! Aldrich (our rep) was professional and courteous. If you've ever traveled to Aruba before, then you know the departure process can be "trying" to say the least. This was a true "fast track" experience. Highly recommended! Above and beyond our expectations! Thank you very much!! “

“Loved breezing through the Aruba airport with the VIP service

★★★★★
5 5 1
“Loved breezing through the Aruba airport with the VIP service to connect to and from our Air Canada flights. Fab service from Aldrich, Steve and Daisy scored us more Aruba beach time vs waiting in line time! “

“I absolutely loved everything about First Class Aruba

★★★★★
5 5 1
“I absolutely loved everything about First Class Aruba but I have to say it was mainly because of our host Aldrich Chayoung. He was professional and really made the entire experience spectacular. He went above and beyond any of our expectations and we will be back again and again.”

“I absolutely loved everything about First Class Aruba

★★★★★
5 5 1
“I absolutely loved everything about First Class Aruba and we will be back again!”

“This experience was absolutely incredible.

★★★★★
5 5 1
“This experience was absolutely incredible. I always get nervous going through customs and they made it such an easy process. Everyone was welcoming and extremely friendly. 10/10 would recommend this to anyone traveling to Aruba!! “

We’d love to hear your thoughts on our service. Please let us (and others) know about your Aruba VIP Experience!

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